January 7, 2023

A way to fatten

Trees

You can find a way to skim.

Whether it’s saving cost or effort, there’s always a way to deliver nearly-but-not-exactly what you promised without anyone noticing the difference. To squeeze another 1% out of the deal. To take advantage of asymmetrics.

Or you can find a way to fatten.

Putting an extra ounce of effort into the game, pushing a little harder, faster, adding resources and joy and surprises. To over-deliver on the deal. To give the advantages of excitement.

One is a recipe for short term gain that risks resentment, grudging acceptance and encourages a hunt for new options as soon as the next time around.

One builds trust – that you’ve got their interests snugged away in you heart – and loyalty. Next time … I’m coming to you.

If you care about today, skim.

If you’re building your tomorrow, plump up the volume.

Skippy strategy: Decide, for today or tomorrow.

Category:
Skippiness