Tell ’em
Every organisation has its problems – and it seems every organisation shares some the same problems. The two handmaids to organisation distress are poor internal communications, and weaker than you’d like project discipline.
Poor internal communications means not knowing the things we need to know in order to do our jobs and add the value we’re capable of adding because we’re chasing the wrong rabbit or maybe the wrong species. When you don’t tell your people what they need to know, they have to work it out for themselves, which is slower, more expensive, and loyalty-threateningly frustrating.
Project discipline starts with defining the what and the who and the how for the beginning, the middle and the end of the project, and then sticking to the plan as much as possible (and telling everyone when things change – so they can run contingencies).
Skippy strategy: Tell ‘em, and tell ‘em when things change.
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