Way of showing
The whole, what gets measured gets managed thing is a clue.
More profoundly, it says if you care enough about something to pay attention to it then your people will care about it too.
Because measuring is one way of showing you care.
Asking is another.
Each shows anyone who sees the data or overhears the question that you’re interested in the issue enough to put time and attention into it.
More profoundly still, when you do something about the things you measure and hear.
Showing, not telling.
Like when you actively engage in reviews and not just tell everyone else to do them. When you get stuck into a crisis and not just turn towards something else. When you promote someone who lives the values and not someone who doesn’t. When you put quality of ideas above status of speaker.
Skippy strategy: Tell them you care, then show them.
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Category:
Skippiness
What happens when you make the easier, softer, more caring choice to give them another chance, and this one after the other seventeen changes over…