September 30, 2023



People have an enormous capacity for work. If you or their internal motivation pushes them enough, they might even work ’til the sun comes up or they drop down.

And that’s good to know. That in a crunch – when the calendar and the volume of work conspire against you all – the normal bounds of day-by-day capacity could be sidelined as you necessarily squash weeks of work into just a few days of elapsed time. That way products are launched, buildings are opened, customers are serviced … miracles are done.

But beware. Whilst an occasional crunch-crushing pizza-night might be good for morale as it builds teamwork in a crisis, it should never be part of the plan. Expecting above-and-beyond destroys morale, saps energy and eliminates good will. Any team relying on pizza-nights finds that more than the pizzas go soggy.

Skippy strategy: Last minute heroics should never be part of the plan.