February 22, 2026

Imperfect comms

Trinkets

Inside your head, everything is crystal – although, probably not (try explaining it to your trusted uninvested other).

Outside your head, as soon at the words meet the air, the idea breaks down, the plan breaks down, the focus breaks down and the wheels fall off.

And now, when it’s too big to meet in a phone box, your (every) organisation struggles with communications.

There are two ways to deal with the challenge imperfect comms. One option, seemingly the default, is to accept the confusion and muddle through by sheer force of will and disposable resources. The alternative choice, taken by the few, it to work at that little bit harder … and then harder again.

These few: they talk it out, they mull over and revisit, mine for conflict and push for clarity. And they tell everyone. Then tell them again, and again. And again.

Skippy strategy: Push for clarity.

Category:
Teams