They’re struggling
Most people are pretty busy. That includes the people in your team. If you’re lucky, they’re busy doing good work and focusing on the task at hand – if they think about it, they probably hope you’ll notice.
Thing is, you probably notice some other things. Like when they don’t arrive on time, when they’re not prepared, when they leave a mess or miss their deadlines. So goes management.
But you should focus on the good work too, and look out for some other things.
Like they’re struggling and overloaded; they’re always waiting on another team member, or department, or you; they’re doing their best but they need more back up; that their line manager is a line underminer; that they’re taking flak for something they can’t influence.
Skippy strategy: Praise where it’s due, accountable when necessary, and clear the path so you can help them find their way to success.
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Category:
Teams