Time and tongue
May 15, 2021 11:17 pm Leave your thoughtsIt can be frustrating having to walk a customer through their own internal process explaining all the steps they’ve taken along the way, before they agree that things are as... Read more
It can be frustrating having to walk a customer through their own internal process explaining all the steps they’ve taken along the way, before they agree that things are as... Read more
Of course, you set the agenda, you prioritise the big things and if you’re doing things right you bring everyone to the same page and point everyone in the same... Read more
It’s a reasonable assumption that everyone on your team wants to do good work. It’s at least a half-reasonable assumption that they know the conditions they need to do good... Read more
Having taken that one step, having put at least the beginning of the plan into action, having tested and prodded at some of the assumptions that went into it, you... Read more
The problem is, you’re busy, they’re busy, everyone’s busy with their day to day. Everyone’s used to planning, and manoeuvring, and talking, talking, talking. Everyone’s circling in their loop. You’ve... Read more