How often do the technologists or the developers or the accountants or the marketeers or the procurement people or the production managers or the lawyers or the dispatchers or the... Read more
It doesn’t matter how many time we’ve experienced the lesson, how well we tell ourselves we’ve learned, how many times we’ve been around the loop. The only way to get... Read more
Trust is something you give when you think it’s deserved. That means, at the beginning, you probably take things at face value and go from there. After that, it depends... Read more
Bringing new things into the world, like products or services or processes or any kind of change, means doing entirely new things or doing old things in new ways. That’s... Read more
That’s not to say that guessing is fine. Not in the long run. At the beginning, when you can’t know, it’s good to put guesses into the thinking – what... Read more