There’s the things we’re working on now. Immediate priorities for immediate needs. Customers are asking for it, the development team are working on it, our inbox is full of it....
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It’s about choices.
Let’s say … we have to choose a new CRM system. There are plenty of choices. P-l-e-n-t-y. And despite what they all say about themselves, they all do...
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Another day, another hill to climb.
Whilst in the moment it can be deeply irritating to have to march to the top of the hill, again, and then march back down...
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There’s always a lot of noise.
Chinese whispers. Overheard conversations relayed with added import. Competitive shifts that may or may not be strategic manoeuvring or tactical wriggling. A “heads-up“ chat that’s...
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It’s difficult to get commitment from third parties.
They talk a good game - whether it’s because they’re selling you or they’re people-pleasers - they like to keep you happy-ish.
When they’re...