By list

March 8, 2020

The meeting ends. See ya! We knew why we were in the room, we had a great conversation, we wrote down actions and agreed what they meant and when they’d be completed.... READ MORE

Three times better

March 5, 2020

Let’s not start in the middle, with all the ifs and buts and maybes of the day. Let’s start at the beginning. We’re here to achieve this, our plan was to do... READ MORE

Not aiming

February 29, 2020

There are always tough choices on resources. The calculus of where best to spend the time and people, the equipment and cash, the technology and attention to get the results you’ve... READ MORE

A lot of leaps

February 28, 2020

In every plan there are things you know how to do and things you don’t. There are assumptions about how long things will take and who will do them. There’s the... READ MORE

Standard operational expectations

February 26, 2020

To our head-shaking misery, there are organisations, department, people who do not do what they say they’re going to do. With regret but understanding, we can accept it as the price... READ MORE