There are things you can control, like how much time, talent and cash you throw at a defined project. Three people for three months with three pounds to produce three version...
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Two people or teams or organisations: one knows, the other guesses. One marches, the other scurries. One is loud and proud, the other quiet and nervous.
The difference is confidence.
It comes from...
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Fire fighters don’t build things, they save things. They deal with a specific problem and do their best to leave things as close to OK as they can. It’s not a...
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It’s right there. In front of you. That thing you’re trying to avoid. Right there.
Every day you skirt around, every time you don’t deal with it properly, you deal with it...
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There are some small things that make a difference and show people whether you care.
Some small things that aren’t small things: