How we react
When we’re at the end of the whip, we’re least in control. Unable to make decisions on our own, thrown about by customers, push around by circumstance, it’s not a...
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When we’re at the end of the whip, we’re least in control. Unable to make decisions on our own, thrown about by customers, push around by circumstance, it’s not a...
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There’s a rot.
It started with lack of clarity and progresses without boundaries. After a while, some of your people worked things out for themselves, and not in a good way.
The...
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In any process, in every process, there are hand-offs. Where one operation gives to control to the next, where one person passes the baton to another, where group one steps...
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Putting a team together, even if there’s only two of you, there are going to be some issues. Interpersonal issues, What do you mean when you say that? issues, Is...
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The meeting ends. Phew!
We knew why we were in the room, we had a great conversation, we wrote down actions and agreed what they meant and when they’d be completed....
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