In the beginning of things, when there’s no customers or money or staff or very much of anything, we turn our hand to everything. Even in new departments in large companies,...
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In a meeting, at the presentation, one-to-one, by email - there’s every chance you’ll lose them.
Let’s assume for now that they’re interested and motivated, that they’re doing their best and aren’t...
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You absolutely have to do the job you signed up for. No compromise. And if that means you’re wedded to a workstation for hours of every day, so be it.
And yet.
Walk...
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At that lunch, in that safe place, and assuming you’ve already established an authentic level of trust:
5. What can I tell you about the organisation?
Knowing everything that you do about the...
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Being nice, you try to make difficult messages easier to take.
Being nice, you wrap all messages in coloured paper.
You say, “Next week”, when you really mean, “Monday.”
You say, “If that’s ok”,...