Between the gaps
It was a good idea.
It was discussed and debated, looked into, compared with a bunch of alternatives and, in the face of not much consternation,…
Some tasks are important but mostly truck along, utterly thankless, part of the daily grind, getting no real attention, surviving outside of the limelight, unowned and way down anyone and everyone’s priority list. Fitting between the gaps.
Like the dishwasher in the office, like weekend support, like keeping on top of documentation.
Everyone’s responsibility and nobody’s.
When things are fresh or incredibly small, you squidge along assuming everyone will muck in. As you grow, the gaps form, and otherwise good people either don’t see the issues, assume they’re someone else’s responsibility, or don’t prioritise them above their other issues.
What then? At some point, when good intentions and collective responsibility run out, it has to become someone’s explicit responsibility. And what’s weird, when that happens, the utterly thankless tasks can become differentiators.
Skippy strategy: Muck in until you can’t, then it’s time for clear responsibilities.
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Category:
Skippiness
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