Make deposits
There’s a plan - probably not a great plan, probably drawn up by someone who is point focused and has nothing else to do. Not…
If you make mistakes every day, if all your products fail to deliver the promise, if you’re never on time, if the key word is chaos, you won’t get many breaks. When you’re asking for a favour, everyone will look the other way. When you need the benefit of the doubt, there won’t be any.
Because it’s a bank.
Make deposits.
By making creditable efforts and actions every day. By doing the right thing. By fixing mistakes quickly and without fuss.
Then you’ll have credit in the bank when you need it. You will get a break. They will let you sort things out. They will accept your apology.
The bank fills slowly, with every little thing you do right. But it can empty fast when you cover things up or bear false witness.
Build it whilst you don’t need it.
Skippy strategy: Add to your credit every day.
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Category:
Skippiness
The thing you notice about good organisations - where good is defined as easy to work with and always delivering the value they promise -…