Stack those rocks
One of the fastest ways to differentiate yourself, your products and yours services is to be easy to do business with.
What does that mean?
Don’t be…
Things can go wrong. Everyone expects things to go wrong and – assuming you’ve developed even a smattering of trust – they’re generally extremely forgiving when they do. And they will.
Sometimes it’s your fault. Sometimes it’s the system or the suppliers or the weather or any of seventeen other real reasons that Tab A didn’t slot nicely into Slot B.
Them’s the breaks and you probably had little control anyway.
What happens next though … that’s on you.
You have two choices.
The first, (common amongst competitors) point the finger of blame somewhere else and put your tin hat on.
The second, (the way you keep your friends and draw even your critics closer) take responsibility.
Which means, accept that things didn’t work out the way they should and then stack those rocks to get them back on track.
Skippy strategy: When things go wrong, take responsibility and sort them out.
Get a daily nudge by subscribing to email updates.
Category:
Skippiness
There are a bunch of known problems that you’re sitting on. You’re aware that they’re there, you understand that they’re holding back progress, and you…