All those pies
There will be ups.
At the end of the presentation, in the middle of the sales call, when the contracts are signed, with the inbound enquiry, at…
In all our busy-ness, in all our haste, in all our having all our fingers in all those pies, we sometimes leave our people wondering where they stand. When we leave them hanging, hanging … hanging … waiting for the shoe to drop, asking themselves if we’ve kept them out of a loop on purpose, if there’s an agenda, if they’re missing something
Without malice, without conspiracy – just because we’re rushed (or careless), just because our digits are plugged everywhere … we miss a beat, we make assumptions, we exclude someone who’d expect to be included – our effect is negative.
It’s our gift to confuse, frustrate, annoy and offend in ways we’re moving too fast to consider or notice.
Of course they should understand, get over it, be less dependent and deal with our vagaries anyway. And they will.
But everyone knows we make more progress when they don’t have to.
Skippy strategy: Never leave them hanging.
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Category:
Teams
Much of managing is nudging.
Pointing people in the right direction, clearing a path, making connections, doing the little things so the team can do the big…