From the outside, everything looks good. A compelling vision, enough funding, great minds, appropriate timescales. “So what’s the problem?” On the inside, reins are held tight from above. Nothing’s moving.... Read more
Getting things started is hard work. Often times, you’re not even sure which way is up. There’s a lot of work to do and no progress to talk about. So... Read more
The work of teams is different every day. Goals and plans and milestones and deliverables, teams spend most of their time working towards something specific, all the time knowing that... Read more
How would you persuade a teetotaller to buy your brandy? You could try talking about how the product embodies your connection with soil that’s been in your family for centuries.... Read more
Even before you have customers you start to know things about them. When transactions happen, you know more. Every day in every way, at every touchpoint, data seeps through the... Read more