One option that never works

January 22, 2024

There’s an if in the air … we could do this, what happens if we do that? It could work out great or it could be a nightmare. Everyone could get... READ MORE

An ass

January 9, 2024

Not everyone agrees with you. Outside the organisation, most times, you take it on the chin. Customers are entitled to do what they like with their money and decide to go left... READ MORE

Choose a door

December 27, 2023

Some meetings are like a lovely chat. An interesting subject is put on the table, there are pros and cons, opinions range left-ways and right-ways, motivations from let’s-do-it to it’s-not-for-us. Around... READ MORE

Isn’t so obvious

December 24, 2023

There’s always someone who thinks it’s obvious. The problem: no one agrees with that someone’s obvious. The symptoms: pulling in slightly different directions, frustrating meetings, saying “in my head, it looks lie this”,... READ MORE

And they bite

December 17, 2023

Some things will be left unsaid. Most, because they’re unknowns. At the time of speaking, or writing, or drafting the contract, there will always be things let unconsidered, details that we didn’t... READ MORE