Not everything is in the data. Not every answer is made explicit. Not every decision can be followed or predicted through incontrovertible evidence. Sometimes, data is a triangulation point, pinned against...
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What happens if we get it wrong? What happens if we go through the process, make the best decision we can in the circumstances, and it doesn’t work out? What happens...
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Everybody wants to move faster. We’re foot-tapping impatient any time anyone makes us wait.
Why can’t they just make a decision? Why can’t they just let us know when they have?...
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The benefit of making all the decisions is that all the decisions get made by you. No arguments. No second guessing and I told you so’s. No hanging around for anyone...
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We should all resign our least favourite suppliers.
The people and organisations we work with that we don’t enjoy, who let us down, with uncomfortable views, who underwhelm and are late,...
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