When selling something, it’s natural to be concerned about all the things you’ve done to make it available, the complexity you’ve managed, the risks you’ve taken, the blind alleys you’ve followed,...
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Most of the time you can do things with a level of detail that fits naturally in your head. You know roughly how long it will take, how much it will...
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None of these things happen because we want them to. No end of hoping will make the difference. Wishing is lovely but all it makes for real is a wish...
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Sometimes the capital S System turns its evil gaze on you. Some hiccup in the processing of some date in some back end server someplace - and now you’re caught...
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It’s so easy to miss the intended communication that, erm, even you have done it. In both directions. You said something that was misunderstood, and you heard something that you took...
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