There’s an awful lot that becomes routine. Standard operating procedures get embedded in mundanity and attention moves to today’s problems. The world turns and, when nobody’s paying much attention, routines can...
READ MORE
When you consider the next steps it’s likely you see problems ahead. Some are toughies and some look like little speed bumps. These are the problems you play with in your...
READ MORE
If you push, and things happen, and then you stop pushing. That’s the test.
If things keep happening, it means everyone sees the importance, they get it, and they accept responsibility for...
READ MORE
Some jobs can only be done one step at a time. No amount of strategising or gaming it out will make a difference. Shouting in the wind won’t help. Nor will...
READ MORE
You send it to them, they do their bit, it comes back completed and you all get on with next thing. That’s the plan, that’s how it’s supposed to work.
It’s so...
READ MORE