Their promises
Your job is to make their life easier. They are your customers, colleagues, team members, suppliers, partners, anyone you’re involved with.
Making their life easier doesn’t mean doing their job for them,...
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When something big hits you from the outside - probably from a competitor, investor, technology or customer - it can feel seismic. For whatever reason, the ground where you felt so...
In the beginning, you might have a pretty good idea but you’re working on hope that you can work out the success recipe. It includes the product, the service, the suppliers,...
Fighting the good fight, buried in the day to day, dealing with one issue after another, meeting after meeting after meeting, endless email. You’re more likely to have your head down...
There’s always the assumption that when someone does something, anything, that they’re doing it on purpose. That they’ve thought through the situation and have made a conscious and informed decision about...