Good or bad, you have a conversation.
- When you’re selling something, you could use a megaphone and hope that someone will listen to your spiel from beginning to end, preying they’ll...
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We think of ourselves as professionals.
We hold the positions we hold because we deserve them, we have the experience and smarts to get the job done, we know enough about teamwork...
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Everybody wants what they want.
The first game is to get them to be specific - to agree a goal and a coherent set of features or functions or outputs or outcomes...
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If you’re doing your thing for an external customer, and you’re doing it well … not only does your customer pay attention. Even if you’re stealthy, even if you only do...
There are always a bunch of little jobs getting done by people who have far better and more productive things to do with their time. And maybe that’s a good thing....