Too many times we’re given feedback that immediately feels like we don’t know what they’re saying. It’s like the difference between a Net Promoter score and an actual conversation with...
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In the moment, being overwhelmed with work can actually be exhilarating. A motivator that makes you more determined, more decisive and more productive than normal. Not only is it a...
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Things go wrong, and sometimes it’s entirely your supplier’s fault, or your partner’s, or your customer’s. Not yours.
What happens next is interesting.
If you scream and shout and push for better...
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Good things. The things you like about the where and the who and the how and the what of your team. Good things become normal. You take them for granted...
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The thing is, neither one of us knows how this thing is going to play out. We’re kinda sorta sure, we have a strong hunch, we’ve been mostly right...