Off kilter

March 5, 2025

For the newbie, there’s a lot to learn. Even the most experienced and confident suffer when they’re moved into a new context - where the don’t know the where or the... READ MORE

Soloists out

March 1, 2025

Anyone who’s managed a team, or been on a team, or seen a team on TV knows that there are some players/colleagues/members who make life better for each other, and... READ MORE

A point

February 21, 2025

There better be a point. Getting all these people together, sharing space around a table, in a meeting room, on a conference call - spending their time - there better be... READ MORE

You have to ask

February 19, 2025

Despite what you think, you are not as approachable as you think you are.  “My door is always open” doesn’t work. You have to notice when they have something to... READ MORE

Not for customers

February 17, 2025

Every now and again, maybe quarterly, take your team out of the office, away from the day to day, with laptops closed and phone discipline fully engaged, and spend time... READ MORE