That’s your team

December 12, 2024

Wherever you are in the organisation, there are people you turn to, inside and out, who work on things you work on, help you through issues and crises, are better... READ MORE

Talk, then share

November 26, 2024

Direct and specific conversations are the first rule of performance management. Good and bad. Good and great performance deserves to be acknowledged. Let them know that you appreciate their effort, what... READ MORE

If they’re surprised

November 25, 2024

Too many times, dissatisfied managers share their opinions (they moan) with everyone except the one person who most needs to know and can make things right. By the time you’ve made... READ MORE

Prioritise the one

November 22, 2024

Now you think about it, it’s been a long time since you sat down for a decent one on one chat with most people in your team. That might be... READ MORE

How did they

November 19, 2024

One of your people did something brilliant this week. How did they do that? What was their process? What was it about how they organised their effort? Consulted others or... READ MORE