Run away

March 9, 2020

One way to deal with a difficult situation is to run away from it. The other is to put in on the table and work out how to actually deal with... READ MORE

Getting on

March 2, 2020

Decisions come with stress. And then after the decision, relief. That which makes it hard is that which makes it better. So make the decision and get on with whatever comes... READ MORE

The locus

February 8, 2020

Any choices that are best for customers tend to be pretty good for getting customers too. And customers make everything else possible. But there can be downsides. Like adding features (and... READ MORE

All good?

January 19, 2020

Ask them, how’s it going? All good. Ask them, are you winning? Doing great. Ask them, do you need help? I’m on it. Ask them, are we on track? Sure thing. Ask them, anything to... READ MORE

As soon as

January 7, 2020

When is the right time to hire someone? As soon as you know you need them. When is the right time to fire someone? As soon as you know you should. When is... READ MORE