Only actions speak

September 13, 2017

It’s easy to make nice noises. You do it all the time. They do it. We all do it. We’ll discuss it next month. It’s on the agenda for our next investment... READ MORE

Affordability envelope

September 10, 2017

You can build a beautiful product, wrap it in a soothing and secure service, and build equity in its brand. It might just be the the best of its kind -... READ MORE

It’s fixable

August 17, 2017

There are questions to which you don’t and can’t know the answer before you try things out. There are decisions, x or y, that lead you down one path and away... READ MORE

Changing people

August 11, 2017

Changing people is the hardest part of management. Of course there’s the human element - moving people on can be heartbreaking (although never as hard for you as for them), and... READ MORE

Nice problem

July 24, 2017

You’ve got one problem to fix and seventeen ideas that all seem like good ways to solve it. Nice problem! So many ideas, but which one is the right one? Not “right” in... READ MORE