Improve the model
We’re full to overflowing with mental models of how the world works. Little maps we use to explain what just happened and predict what might happen next. How customers think,...
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Results for the category: Focus
When you do what you do it’s likely you fall into the habit of doing what you do in the way that you do it. Which can be a good thing....
We all but up against our headroom sometimes. We all, deep in the weeds of the thing we know we need to do and we want to do well, find ourselves...
About the planning
It’s absolutely, positively, indisputably useful to have a plan. It helps organise your thoughts, it help disseminate your thoughts and it helps everyone involved coordinate their efforts today, tomorrow and...
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Slotted into shape
Nothing is quite as simple as it seems from the starting gate. More complexity, more nuance, more moving parts, more thinking, more vested interests, more if-this-then-that, more connections, more worries, more...
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