Tough days
There are days when it all feels aaaaaagggghhhh! When you’ve had enough of missed deadlines, lack of commitment, politicking, risk aversion, vested interests, unwieldy or unwilling technologies, unwilling or underwhelming colleagues,...
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The calendar turns. You breathe in, you breathe out. The to do list is crunched. You wrestle
Close to everything, where the decisions are taken and the big swings are made, everything makes sense. You have more information than anyone, more access to the levers, and more ability...
Why wouldn’t this be the day, the week, the month, the year? Why wouldn’t this be the moment that you choose to commit to a new way, a better way, or...
We’re full to overflowing with mental models of how the world works. Little maps we use to explain what just happened and predict what might happen next. How customers think,...