A six piece jigsaw

May 29, 2019

Nothing is ever as easy as it should be. Some how, every time, people on the other side of the table find a way of making things complicated, or dig their heels... READ MORE

Fewer cracks

May 22, 2019

After a while of doing what you do, you and your team find ways of working that smooth over the cracks. You know exactly where to apply the sticking plasters, how... READ MORE

Walk with it

May 21, 2019

The way to solve any problem: walk with it. As you walk, get inside it, understand it, find its limits and connections to other things you understand, work out where it... READ MORE

Scoring points

May 20, 2019

You know, and they know, that you are right or they have done something wrong. And when tensions run high, it’s tempting to score points; to poke a finger in the... READ MORE

The big stuff

May 14, 2019

Between where you start on a project and the place you’re planning to get to, there’s a bunch of chasms to cross and dragons to slay. You know about some at... READ MORE