Dealing with the day-to-day is a nimble footed affair. Tip-toeing around obstacles, jumping between stepping-stones, taking care not to crush initiative or subvert progress. As you navigate, it’s natural and necessary...
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Finishing a project is one of those rare moments when the world slows down a little bit. There’s that thrill of hitting the final Save, pressing Send, delivering the service to...
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If you get anywhere remotely close to your customer or your market, you’ll find a lot that’s wrong with their world. Inefficiencies, unnecessary steps, hidden and not-so hidden costs, out-dated methods...
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Everyone loves a summary.
Chomping 214 slides of market research down to the five key points. The production report that distils a month’s effort into a column of outputs. The beautifully balanced...
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“Deep in the meeting, we talked about that thing. It was anything other than straightforward. There were connected parts and a number of hand-offs and dependencies. Are you clear about all...
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