Everything’s easy in hindsight. All the coulda woulda shoulda insights and changes you’d make if you had that time again.
It’s not an idle, middle-of-the-night, process. It’s a sit-around-a-table, cards showing, lesson...
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When you’re working to a goal, and it’s a goal that matters to your team, your organisation and most of all to you, you do whatever it takes (within the bounds...
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If there’s ever a time when thing go wrong, it when those things are passed along.
When Product sends their baby to Marketing.
When the installers hand over to Operations.
When the start-up brings...
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Sometimes things get stuck. Maybe they’re inherently difficult, or maybe someone on the other side of the conversation is difficult in their own right, maybe it’s you - whatever - they’re...
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It’s the auditor’s view of the world. Looking back. Remembering and reviewing and polishing the past. Seeing things as they were. Reminding you of the past.
Useful and everything. You have to...
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