A purple hat

January 25, 2017

When you’re working to a goal, and it’s a goal that matters to your team, your organisation and most of all to you, you do whatever it takes (within the bounds... READ MORE

Playing catch

January 22, 2017

If there’s ever a time when thing go wrong, it when those things are passed along. When Product sends their baby to Marketing. When the installers hand over to Operations. When the start-up brings... READ MORE

Melt the ice

January 14, 2017

Sometimes things get stuck. Maybe they’re inherently difficult, or maybe someone on the other side of the conversation is difficult in their own right, maybe it’s you - whatever - they’re... READ MORE

A 360 degree view

January 13, 2017

It’s the auditor’s view of the world. Looking back. Remembering and reviewing and polishing the past. Seeing things as they were. Reminding you of the past. Useful and everything. You have to... READ MORE

The little things

January 12, 2017

It’s likely you’ve let it slide a hundred times, maybe more. A little irritant that sticks it’s finger in your eye every time. Not big. Not painful. But right there …... READ MORE