By the time you’re in your stride, maybe last week, maybe a decade ago, things are chugging away on the mainline. Ta-pu-ka-ta-pu-ka-ta. Customers, projects, people, products come. Customers, projects, people, products...
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Everything’s easy in hindsight. All the coulda woulda shoulda insights and changes you’d make if you had that time again.
It’s not an idle, middle-of-the-night, process. It’s a sit-around-a-table, cards showing, lesson...
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When you’re working to a goal, and it’s a goal that matters to your team, your organisation and most of all to you, you do whatever it takes (within the bounds...
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If there’s ever a time when thing go wrong, it when those things are passed along.
When Product sends their baby to Marketing.
When the installers hand over to Operations.
When the start-up brings...
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Sometimes things get stuck. Maybe they’re inherently difficult, or maybe someone on the other side of the conversation is difficult in their own right, maybe it’s you - whatever - they’re...
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