Newbies don’t

December 8, 2019

Diving into something new, you have to respect all that you don’t know.Put another way, when you work at or on something for a while, you develop domain knowledge. You know... READ MORE

They say

December 2, 2019

There’s a philosophy, let’s call it Build For Today. Advocates say that you should do what you have to do based on what you’re dealing with now. When tomorrow comes, that’s... READ MORE

Ask for specifics

December 1, 2019

When the customer gives conflicting and confusing signals, tell them that you’re conflicted and confused and ask them for their advice. If the project manager isn’t giving clear direction or instruction about... READ MORE

Hills and valleys

November 29, 2019

Every story is full of nuance. It’s important, it’s probably the whole story, and it’s just not interesting most of the time. When you’re talking to your team, an investor, a... READ MORE

Those calls

November 21, 2019

Some calls are unpalatable. Some emails you just don’t want to write. Some meetings you’d rather not arrange. But that’s the work. When you took the title, when you hired the... READ MORE