Yesterday’s fix

December 14, 2016

Last week, last year, yesterday … you pulled out all the stops. You swept away the show stopper and the indeterminate sized lady belted out her aria. You were …... READ MORE

Happy faces

December 12, 2016

Some people moan a lot. It’s tempting to think you can make them happy. That there’s some trick, management technique, gum-ball machine, raise, expensive chair, laid-back roll-me-over we’ll-work-around-you soft centre that makes everyone... READ MORE

Them’s the facts

December 11, 2016

You can go a long way on assumptions. Sometimes it’s the only way. A ghost-number sat in the middle of a spreadsheet lets you think and play and understand, test and... READ MORE

Getting it done

December 9, 2016

There aren’t too many secrets to being the kind of manager, customer, supplier, anything else that people want to work with. Assuming you create a specific value - everything else is the... READ MORE

About yesterday

December 6, 2016

You remember yesterday. You remember the state of play, how you got there, the decisions you made and the data you relied on. The people around you, the conversations you had,... READ MORE