It’s easy to look inward.
Spending your time on the things you’re working on, stand around the same water cooler talking to the same people about the same things you always talk...
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No nasty surprises. People (by which I mean customers, partners, suppliers, employees, managers, shareholders - you know, all the kinds of people you normally find kicking around an organisation) don’t like...
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Are you sure?
You’re setting up the new system/product/process/person/partner/supplier, and as usual, the newness is based on lots of due diligence, mostly positive feelings, a little bit of happy-talk and bunch of...
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Timed somewhere between a blue moon and once in a while, you’re bound to get hit full-square in the forehead by a two-by-four that knocks you back on your keister...
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Creep creep, you don’t even notice. What was good, what was understood and agreed, what was the way you wanted things … became something different. Nobody’s fault, not something you can...
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