How can we improve?
There’s always more to learn.
From customers: what’s our contribution, how are we perceived, what’s the best way to communicate our message, what’s the next development, how can we make it easier,...
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With so much happening and so many people, places and things in the mix, there will be times when stuff happens that’s not to your liking. Some are trouble for the...
So many times the answer is surprising and inevitable.
Writers and designers do it. The obvious plot-twist you didn’t see coming. The perfect logo. The strap-line that captures the whole idea. The...
You can’t see impact but you can see clues: the passing smile, the willingness to take a new turn, the volunteer stepping up, buy-in and buying signals, a new determination, the...
There’s a time for “go big or go home” and a merry bunch of advocates to push that agenda (usually when it’s someone else’s risk) - and there’s a time to...