The other way
Customers have a habit of missing your point whilst they’re, oh I don’t know, thinking of their own. They’re so wrapped up in the own agenda, trying to solve the problems...
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Results for the category: Skippiness
Things you don’t know
Whatever you’re considering - a new project, a new product, a new process, and new production process, and new product project - a new anything. The first step is to get...
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Their team
By now, we all know that the customer most certainly, absolutely, indubitably, 100%, categorically, is not always right.
That said, they have their moments. Lots of them. Heaps.
The thing is, they know...
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Tree tearers
We don’t necessarily get to choose our customers, especially if they’re our boss or an internal client. But we do get choose where we spend our discretionary energies: with the excited,...
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The difference between
In every project, every day, there’s an opportunity to get things right and to get things wrong. Accepting that wrong is possible is the start, striving for right is the heart...
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