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If you make mistakes every day, if all your products fail to deliver the promise, if you’re never on time, if the key word is chaos, you won’t get many...
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If you make mistakes every day, if all your products fail to deliver the promise, if you’re never on time, if the key word is chaos, you won’t get many...
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The thing you notice about good organisations - where good is defined as easy to work with and always delivering the value they promise - is that they’re easy to...
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Sometimes it feels like everything other than the thing you’re doing would be easier, and the idea of swapping horses can be seductive.
On your current ride, you see everything, you...
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It goes something like this: rubbish in, rubbish out. No surprises, no one challenges the concept, self evident, nothing to see here.
Yet we keep testing it. Putting rubbish in and...
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Not everybody speaks your language.
You have a role-specific lexicon, you use jargon, there are short-cuts in the words you use based on the experience you’ve gathered. And you kinda-sorta expect...
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