Diplomatic, direct, definitive
Some people find ways to irritate and annoy.
What happens next depends on scale and frequency.
If it’s toothpaste-cap small, most of us just ride it out, even if it’s every day.
If it’s...
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When things are important - like the doors being shut for take off - it’s worth double checking that everyone’s on the same page. That little “cabin cross-check” does the job...
There’s something to be done. It’s necessary. We’re all agreed. It’s going to take a bunch of time, it has to fit alongside all the stuff we’re already doing, there’s no...
Finding and hiring good people is the hardest-greatest thing about management. The process that gets your from deciding to hire to filling the role can be frustrating and sometimes it’s...
There’s your A team. The operators you trust to get things done on time on budget and at the right level of quality. Your go-tos. They do a good job for...