A job is as much about what it isn’t as what it is.
First we agree that to meet our objectives, we need to do A and B and C, then we need to clarify who will do A and B and C, because leaving them swirling around in the pot – without anyone clearly responsible – is a quick recipe for chasing each others’ tails at best, and nothing moving at all at worst.
So, assuming your entire team doesn’t look back at you in the mirror every morning, who is responsible for what?
Next, how do these people and these responsibilities interact? That about communication lines – when things go right and when things go wrong – and about clear and helpful handovers, so the next responsibility is set up for success by the last.
And that’s it.
Skippy strategy: Who does what, and what does a successful hand-over look like?
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