The part that actually creates the value, the bit that sits between selling and delivery, there’s the chunk that probably gets the least attention.
It’s not as exciting as selling, as creative...
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When something goes wrong there’s a significant impulse to make it better.
It starts with the it - before you do anything you have to know what exactly you’re working on. What...
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We’ve all had good ideas.
We’ve all had great times around a whiteboard.
We’ve all wrassled with concepts for days without quite bringing them to solid form.
We’ve all been caught in the thinking-not-doing...
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Everyone loves a big picture where you think big thoughts and talk big concepts.
“Between now and January we’ll build this and grow that and create this other thing.”
It has its place.
Everyone...
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There’s always a ton of junk jobs that need doing but have no priority. At all.
They have to be done, but not today.
They have to be done, but not today.
They have...