Finish or finesse

October 12, 2021

There comes a point when it’s done. When the thing you wanted to make happen, has happened. The code works, the conveyer moves things from one end of the process to... READ MORE

Cold and discomfort

October 7, 2021

You have to be willing to enter the discomfort. To notice that someone is uncomfortable about a discussion or situation, and continue to mine for clarity all the same. Your... READ MORE

Until everyone is clear

October 6, 2021

You may think you’ve made it clear. You may think the reporting line is obvious, the client understands, the team member knows exactly the why and the how and the when... READ MORE

Not worth mentioning

October 3, 2021

With some people, the merest mention of a task and you know it will be done, and with interest. They’ll pick up the ball, polish it, examine it, put it on... READ MORE

When they blink

October 2, 2021

Things will go bad. Not always. Not everything. But sometimes, despite best efforts, things will go bad. When that happens, of course you have to deal with the issues, and of... READ MORE