Change is complicated. Introducing new people into an existing system is hard. Combining process change with onboarding new members to the team? That’s logarithmic in its complexity. And, understanding that...
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At the beginning of things, in the middle of them, at the end and all points in between, there is room for confusion, uncertainty, miscommunication, unclear agreements, things you thought you...
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Bring someone new into your organisation, they have no choice but to look around with fresh eyes. Those eyes will light on things they don’t understand, things that jar with their...
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When you move to any new way or working the new way takes longer than the old way. There’s no muscle memory, there’s new instructions, what was natural is alien. It’s...
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Sometimes we have no choice but to work on the basis of a feeling. Something’s going wrong here. It should work like this. I think the best way forward is through...
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