Hand-over

February 22, 2022

A job is as much about what it isn’t as what it is. First we agree that to meet our objectives, we need to do A and B and C, then we... READ MORE

Who is it?

February 19, 2022

Somebody has to be responsible. Not in the sense of somebody to take the heat when things go wrong, but more as the person who’s driving things forward and is custodian... READ MORE

Maybe this

February 12, 2022

Things get stuck. Maybe it’s a difficult situation and no one’s clear on what comes next, maybe there’s a difficult person involved (maybe that person is you), maybe the technology isn’t... READ MORE

Feeling personal

February 7, 2022

We hate conflict. It’s difficult to deal with and easily falls into the trap of being personal or the chasm of feeling personal. We love conflict. It’s the fastest route to clarity... READ MORE

Finding and convincing

February 6, 2022

At bottom, it’s a simple idea - sell things for more than they cost to produce. One of the factors is the cost of selling - the cost of going out there,... READ MORE