More action

January 21, 2022

It doesn’t matter what you talk about, it matters what you do. All those fine intentions - to set up a training academy for new members of the team, to improve the... READ MORE

Juices the value

January 9, 2022

There’s a little routine at the end of the meeting. This is what we left hanging for next time - a back burner of the things we raised but couldn’t cover this... READ MORE

Road to good outcomes

January 7, 2022

You know that nice conversation you had where everything was discussed, conclusions were drawn, and commitments and actions were agreed. You remember, last week. That one? Yep. Great. I can’t remember,... READ MORE

Moving the stick

December 22, 2021

Yes, you have to deal with the day to day. Yes, you have to fulfil on your commitments. Yes, you’ll spend most of your time dealing with tactical manoeuvres. And, yes,... READ MORE

How to punt

December 21, 2021

You know how it is. You start a job and quickly realise you don’t have the tools or the information or the materials or some other thing you need to get... READ MORE