There’s a special quality that helps set apart the leaders on your team. They’re the ones who can understand and appreciate the detail, but who don’t get mired in it.
Sure, they...
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The problem with problems is they’re all just a little bit different. It’s easy to take them all at face value, as a thing to be solved, and as soon as...
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There’s the thing that is the problem. There’s solving the problem. Then there’s the thing that’s causing the problem.
The immediate priority is to solve the problem. The problem with that problem...
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If you’re the kind of person who likes to rant and rave, who feels the need to unload about exactly unfair is the world, your customer, your colleague, your partner, your...
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Things will go wrong. Things will definitely go wrong. You do what you can to fix the problem and come out smiling on the other side. Phew! Now what? In any...
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