Grand reveal

February 9, 2021

It’s someone else’s responsibility, maybe you delegated it, they tell you it’s on track but you don’t get comfort about how it’s going. Now what? Do you leave them to it... READ MORE

The wasp

February 8, 2021

It’s the prickly things, the ones we don’t want to deal with, that raise our anxiety, that we know are in the danger area, that we ignore until they sting us.... READ MORE

The standard

February 7, 2021

At all times, the thing we expect of all our people is that they do what they say they’re going to do. If that’s pulling up trees, show me the roots.... READ MORE

Around a whiteboard

February 1, 2021

Ask any one on your team if there a way to improve how things are done around here, they’ll give you a list. Put a bunch of them around a whiteboard,... READ MORE

Hold on to the boat

January 30, 2021

Doesn’t it feel like a Channel swim sometimes. Not the cold so much as the endless slog, washed around by the tide and no clear idea of progress except in the... READ MORE