Part of the job is to break down complex problems and situations into their most elegant components.
It’s the beginning of communication - where you bring everyone to a common understanding of...
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It’s frustrating when the customer or the colleague or the supplier fails to respond to your simple request as quickly as you’d like. In your rational mind you understand that they’re...
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Let’s say that there are scrappy ways of doing things, and that we use them when we’re in a hurry, when we don’t care, or when we haven’t yet worked out...
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You can’t always work where it’s interesting, but it helps. It helps to work with interesting people who have diverse and challenging ideas, who push and pull at the boundaries, who...
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It’s easy to get overwhelmed with everything on your shopping list of things to do. To run from one thing to the next without a plan in an endless stream of...
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