Let’s do this …

January 17, 2021

People love options. They like to make choices, they enjoy wrangling with themselves over whether to go left or right, to go green or blue. They wallow in choices. They chow... READ MORE

To be fleet

January 16, 2021

When the only normal is no normal, and when everything can change and does, there are only two things to do. Prepare, and be flexible. Preparation actually means doing all the things... READ MORE

Play whack-a-mole

January 15, 2021

As you grow, things come up that just get done. It’s no one’s particular responsibility and everyone kind of mucks in and gets on with it. A few minutes here, a... READ MORE

The neck

January 13, 2021

When the bottleneck is the norm, there are two ways to deal with it. Option easy: add capacity. Accept the neck is too damn small and do what it takes to open... READ MORE

That gal or guy

January 9, 2021

Some people always seem to know a guy. Someone who can help out in situation X, has insight into subject Y, has a contact who has a contact who has a... READ MORE